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Noticeboard

Flu Clinics 2017   If you are eligible to receive a vaccination against influenza you can book your appointment now via the website or by calling reception.  All eligible patients will have received an invitation letter from the practice.
Since 5th September 2016,  we now operate a same day telephone-led consultation system - click here for further details Leaflets explaining the new system are also available in reception for you to take home.

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Ms Joanne Kent (f)

Administration

The practice has two administrators, who maintain the patient medical records and arrange our clinics. Inform the admin team of any change of address or new telephone number, we will then be able to keep in contact with you.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

The practice secretary processes GP referrals to secondary care. If you have any queries about your referral, please speak to Margaret.

Mrs Margaret Hirst (f)
 
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